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Company: A leading microfinance institution.

Function: IT Department

Reporting to: AVP - IT

Position Summary:

The current opening is for a resource responsible for managing and enhancing the Retail Finance (RF) Business solutions with in-depth exposure to the systems present within the company. The principal aim is to capture exact business requirements and coordinate with internal and external developers to deliver IT solutions. The role involves bringing constant improvements to the product, improving user experience, and enhancing the operational efficiency of associated business processes. The position requires maintaining the integrity and quality of project deliverables, ensuring they stay within agreed timelines and scope while meeting the expectations and requirements of the project. The position involves close collaboration with the internal IT team and respective business stakeholders.

Key Attributes and Accountabilities:

  1. Technical:
    • Should have programming skills and proficiency in JAVA, JSP, Servlets, EJB, SQL/ Oracle, J2EE/ other JAVA technologies.
    • Knowledge of current technological trends in the Software development industry, such as OOP’s, DevOps and Microservices.
    • Multi-tier software development, Component Architecture, Web Based Software.
    • Knowledge of system integration issues Including understanding of API (SOAP & Restful).
    • Ability to gather and analyse data and draw logical conclusions.
    • Hands-on experience in system analysis and evaluation.
    • Testing-Application of technical knowledge, critical thinking, analytical abilities, attitude to test-to-break, problem-solving and willingness to learn.
    • Basic Troubleshooting skills with architectural knowledge of APACHE, TOMCAT and JBOSS middleware solutions.
  2. Functional
    • A fair understanding of Retail Finance Business Solutions (Individual Loans, Mortgage Loans, Housing Loans, Two-Wheeler Loans) and experience in digital lending processes would be an added advantage.
    • Demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, and code; Ensuring that project tasks are completed within defined effort and timelines.
    • Understand the requirements from Business and Product teams, convert them into a FSD document, and take it up with vendors for feasibility and impact analysis, working in coordination for delivery and deployment for business use.
    • Assess the requirements through discussions with Business Teams and Developers.
    • Prioritize projects to ensure that business expectations are met within prescribed timelines.
    • Understand integration touchpoints of the Business Solution with other systems/ services.
    • End-to-end solution management, including seamless integration of other systems with third-party applications and services.
    • Deliberate various available alternative solutions for the requirements and choose the best, which is cost-effective and best suited for meeting business requirements.
    • Documentation of key deliverables from the Quality and Testing aspect, including the creation of comprehensive testing, Roll out/Go Live plans, product release notes, and product version management.
    • Defining Standard Operating Procedures for IT processes and taking necessary approval to formalize and roll out for the Organization and various RF Branches.
    • Notify the respective Business users regarding the rollout of new processes and changes to processes as and when there is an enhancement.
    • Follow up with operational teams for on-the-ground implementation of the strategies.

Formal Education & Certification:

  • Graduation from a reputed university, preferably BE/ B. Tech MTech or MCA.

Knowledge & Experience:

  1. Minimum 10+ years of experience in Project Implementation for NBFC/BFSI Sector Product Rollout.
  2. Capability to analyse multiple interfaces impacting the application and coordinate with the respective stakeholders for prioritization and accelerate the implementation.
  3. Proven ability to bridge technology and business goals to provide productive solutions to the required stakeholders.
  4. Experienced in interfacing with key business units, including Product, Operations, and Vendor Management.
  5. Knowledge of Agile Project Management practices and good knowledge of SDLC.
  6. Technical understanding of web services (SOAP and REST protocols) and API-based integrations (XML as well as JSON-based), including how these applications integrate with backend systems and 3rd party applications.
  7. Techno-functional knowledge of Retail Finance Business Applications.
  8. Experience in mobile-based lending processes would be an added advantage.
  9. Experience in Product/ Vendor Evaluation for Business solutions.

Personal Attributes:

  1. Excellent analytical and problem-solving abilities.
  2. Quick learner who can rapidly adapt to emerging technologies.
  3. Excellent communicator with an emphasis on building strong relationships with IT and, Business, Products and Operations personnel.
  4. Able to multi-task and work effectively in a fast-paced dynamic environment.
  5. Ability to handle and stay calm under pressure.

Work Conditions:

  1. High availability on call, mail, and all other official forms of communication.
  2. Extended working hours if required for support.

The current opening is for a resource responsible for managing and enhancing the Retail Finance (RF) Business solutions with in-depth exposure to the systems present within the company. The principal ...View more

About the Organisation: A distinguished non-profit organization focusing on Sustainable Agriculture/ Livelihoods, Renewable Energy Access, and Environment & Climate Change. They are renowned for building social enterprises and ecosystems that create scalable impact. 

Reports to: Executive  Director 

Responsibilities and Duties:

The AGM - HR and Admin will lead the overall HR strategy and operations, ensuring alignment with the organization's mission and goals. This role is pivotal in building a strong organizational culture, fostering employee engagement, and implementing best practices in talent acquisition, retention, development, and compliance. Ensure the smooth operation of organizational systems and processes. This role involves managing administrative operations and fostering a strong organizational culture to support the organization’s growth and objectives.

Key Responsibilities:

Strategic Leadership:

  • Develop and implement a comprehensive HR strategy aligned with the organization’s vision, values, and objectives.
  • Act as a strategic advisor to senior leadership on all HR-related matters, including workforce planning and organizational design.
  • Drive initiatives to enhance organizational culture, diversity, and inclusion.

Talent Management:

  • Lead end-to-end recruitment processes, ensuring the attraction and retention of top talent.
  • Design and oversee employee onboarding, training, and professional development programs.
  • Develop robust succession planning frameworks for key roles.

Performance Management:

  • Implement and manage performance appraisal systems to drive employee productivity and alignment with organizational goals.
  • Guide managers and team leaders in setting performance goals, providing feedback, and resolving performance issues.

Employee Engagement & Well-being:

  • Foster a positive work environment by addressing employee concerns and maintaining open communication channels.
  • Develop initiatives to boost employee morale, engagement, and well-being.
  • Manage grievance resolution processes in a fair and timely manner.

HR Operations & Compliance:

  • Oversee payroll, benefits administration, and HR information systems (HRIS).
  • Ensure compliance with labor laws, regulations, and organizational policies.
  • Maintain and update employee records in accordance with legal and organizational standards.

Policy Development:

  • Design and implement HR policies and procedures, ensuring they are well-communicated and adhered to across the organization.
  • Regularly review and update policies to reflect changes in labor laws and organizational needs.

Leadership Development:

  • Coach and mentor managers to build their leadership capabilities.
  • Facilitate leadership development programs to prepare future leaders within the organization.

Budget Management:

  • Develop and manage the HR budget, ensuring efficient use of resources for recruitment, training, and employee benefits.

General Administrative Oversight:

  • Oversee day-to-day administrative operations, including office management, facilities, and infrastructure.
  • Ensure timely maintenance and upkeep of office facilities, equipment, and systems.
  • Supervise procurement processes and vendor management for operational needs.

Policy and Process Management:

  • Develop and implement administrative policies to streamline operations.
  • Ensure adherence to organizational protocols and systems for efficiency.

Vendor & Procurement Management:

  • Manage vendor onboarding and payments after approval from relevant managers.
  • Establish procurement guidelines, ensuring quality and cost-effectiveness.
  • Maintain records of contracts and service agreements for vendors.

Key Qualifications:

  • Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field.
  • Minimum 7-10 years of progressive HR experience, with at least [3-5] years in a leadership role.
  • Proven experience in HR strategy, talent management, and organizational development.
  • In-depth knowledge of labor laws, HR practices, and compliance requirements.
  • Strong interpersonal and communication skills, with the ability to influence and build relationships at all levels.

Key Competencies:

  • Strategic thinker with the ability to translate organizational goals into HR initiatives.
  • Excellent leadership and decision-making skills.
  • High emotional intelligence and conflict resolution abilities.
  • Strong organizational skills and attention to detail.
  • Adaptable, with the ability to thrive in a fast-paced environment.

Preferred Skills:

  • Experience in HR in [specific sector or industry, if relevant].
  • Familiarity with HR technology and tools (HRIS, ATS, etc.).
  • Certification in HR (e.g., SHRM-CP, PHR) is a plus.

Travel Requirements: Candidates must be willing to travel extensively across all regions and states in India as needed.

About the Organisation: A distinguished non-profit organization focusing on Sustainable Agriculture/ Livelihoods, Renewable Energy Access, and Environment & Climate Change. They are renowned for bui...View more

Company: Leading microfinance institution in India.

Job Summary:

This role is responsible to understand the strategic business plan and translate objectives into tactical action plans. Also, responsible for designing, developing and implementing marketing and sales campaigns, employee motivation and branch management.

Reporting To: Zonal Manager - RF

Broad Roles and Responsibilities:

  1. Devising & effectuating competitive sales programs/ strategies to improve product awareness and ensure enhanced brand visibility
  2. Manage productivity by fixing productivity parameters for AMs/ BMs/ ROs, monitoring the performance towards individual targets & business goals
  3. Ensuring the highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction
  4. Effectively engage programs with the Group Lending team, motivating them to source RF business. This involves training, joint meetings, sharing regular MIS, managing escalations etc.
  5. Interact with Credit, Operations & Risk teams to understand and contribute to overall processes & profitability across locations
  6. Drive and Implement Sales strategy to deliver Net Income in compliance with the organization's goals
  7. Proactively work on business expansion module i.e. identifying locations in new geographies, setting up office, recruitment, training etc.
  8. Conduct regular and detailed business reviews with the team, to ensure business strategies are executed, Team management & Grooming of the team to achieve their respective targets
  9. Liaison with credit, risk, operation & IT departments for seamless execution of finance schemes & implementation of new policies
  10. Managing the Delinquency of the business sourced to ensure the health of the portfolio
  11. Ensure implementation of promotional plans & contests and suggest new and innovative promotion plans for the area of work
  12. Ensure adherence to policies, procedures, processes and other regulatory/ audit requirements while conducting sales

Requirements:

  1. Graduate/ Postgraduate with min 8 years of work experience.
  2. Exposure to the Microfinance Industry (Individual Lending) is required.
  3. Should have product knowledge and skills in Business loans, Vehicle loans and Mortgages.
  4. Ability to work in both Open and Captive markets.
  5. Proficiency in MS Office (Word, Excel, and PowerPoint) and other computer-based systems is attractive.
  6. Ability to create a workplace environment and culture that allows all employees to develop and excel in their jobs.
  7. Coaching and mentoring skills to help sales employees overcome weaknesses and shortcomings.
  8. Exceptional customer-facing and interpersonal skills to enable difficult situations to be overcome successfully.
  9. Demonstrates excellent leadership, time management, organizational and reporting skills.
  10. Superior level Communication Skills, Sales and Marketing skills of modern business methods and controls.

Company: Leading microfinance institution in India. Job Summary: This role is responsible to understand the strategic business plan and translate objectives into tactical action plans. Also, respon...View more

Company: Leading microfinance institution in India.

Job Summary: Strategize Learning & Development requirements based on Business needs for the organization.

Reporting To: GM – Learning & Development

Department: Human Resource - Learning & Development

Broad Roles and Responsibilities:

  1. Lead and manage the organisation's learning needs which has the following key pillars:
    • Leadership Development
    • Functional capability building
    • Digitization & Technology
    • Innovation
  2. Partner with the Team Leads and HODs to enhance the technical, professional & leadership skills of the respective team
  3. Collaborate with team to design and develop program content as required
  4. Developing Training Strategy: Produce the organization's training strategy and plan to meet training and development needs
  5. Partner with businesses to identify and build functional capability learning needs
  6. Execute a strong e-learning platform/ ecosystem to meet the above requirements
  7. Establish a robust process for design, effectiveness evaluation etc for enhanced learning experience
  8. Onboard and establish a strong network of best-in-class/ premium Knowledge Partners/ Academic Institutes in the industry as support for design and delivery of learning programs
  9. Establish digital platforms for content delivery and learning process management
  10. Analyze root cause and create Organization Development interventions, partnering with business
  11. Conceptualize and create induction/ onboarding programs, campus to corporate interventions for fresh talent
  12. Facilitate training programs and learning intervention, wherever needed
  13. Lead, develop, groom, mentor young team

MIS Reports:

  1. Monitor and report on activities, costs, performance, etc, as required.
  2. Review program feedback and determine opportunities for improvements.
  3. Create learning reports & publish reports at the end of program delivery.
  4. Capturing training person-days

Experience: 6 to 8 years of work experience

Mandatory Skills: Possess excellent interpersonal, communication and organizational skills with proven abilities in team management and customer relationship management.

Company: Leading microfinance institution in India. Job Summary: Strategize Learning & Development requirements based on Business needs for the organization. Reporting To: GM – Learning & Developm...View more

Organization: A premier national-level industry association representing fintech companies, including lending firms and platforms. These organizations leverage digital technologies and data to expand access to credit.

Position Overview:

The organization is offering a Policy Internship opportunity to passionate individuals who are eager to contribute to the dynamic world of digital lending and policy development. As a Policy Intern, you will have a unique chance to work closely with industry experts and gain hands-on experience in shaping policies that positively impact the digital lending landscape.

Responsibilities:

  1. Conduct in-depth research and analysis on regulatory policies, industry trends, and market dynamics related to digital lending in India.
  2. Support the policy team in drafting position papers, white papers, and other policy-related documents.
  3. Assist in monitoring and analyzing policy developments and their implications for the digital lending industry.
  4. Collaborate with cross-functional teams to gather inputs and insights to inform policy positions.
  5. Participate in meetings, conferences, and events to represent the organization and contribute to policy discussions.
  6. Contribute to the creation of educational resources, reports, and publications on digital lending policies.

Qualifications:

  1. A bachelor’s or master’s degree in a relevant field (e.g., law, public policy, finance, economics, and business administration).
  2. At least 2 years of work experience in an industry association, law firm, Public Policy institution, Not-for-profit etc. is preferred.
  3. Strong research, analytical, and problem-solving skills.
  4. Excellent verbal and written communication skills, with the ability to effectively convey complex concepts.
  5. Familiarity with the Indian financial services industry, specifically digital lending, is a plus.
  6. Ability to work independently and collaboratively in a fast-paced environment.
  7. Demonstrated interest in policy development and understanding of regulatory frameworks.
  8. Proficiency in Microsoft Office Suite and research tools.

Join the Fintech Policy Internship program and make a significant impact on shaping the digital lending industry in India. Be part of the growth story and contribute to an ecosystem that fosters innovation and customer empowerment. Apply now!

Organization: A premier national-level industry association representing fintech companies, including lending firms and platforms. These organizations leverage digital technologies and data to expand ...View more

Organization: A premier national-level industry association representing fintech companies, including lending firms and platforms. These organizations leverage digital technologies and data to expand access to credit.

About the Role:

Seeking an experienced and enthusiastic professional to join as Manager (Strategic Alliances and Programme Management). This role requires multitasking across diverse responsibilities, ranging from member engagement to program design and strategic relationship management with external stakeholders. The candidate will drive impactful initiatives that enhance the value the organization delivers to its members while forging new alliances to strengthen the fintech ecosystem.

Reporting To: CEO

Key Responsibilities:

  1. Strategic Alliances:
    • Strengthen existing institutional relationships and ensure regular collaboration.
    • Identify and forge partnerships with key stakeholders, including regulators, banks, NBFCs, and global fintech organizations.
    • Collaborate with sponsors and industry partners to align their goals with the organization’s mission.
  2. Member Engagement:
    • Act as a primary point of contact for the organization's members, addressing queries and ensuring continuous communication.
    • Build strong relationships with existing members to understand their needs and deliver value.
    • Plan and execute member-centric activities, such as webinars, fintech mixers, industry roundtables, conclave and Unconclave etc.
  3. Programme Design and Execution:
    • Conceptualize, coordinate, and execute programs like conferences, workshops, and knowledge-sharing sessions.
    • Lead logistics and content development for flagship events, including the India Fintech Conclave and industry awards.
    • Oversee the development of knowledge pieces such as reports, white papers, and industry updates in coordination with the organization’s knowledge partners.
  4. Cross-Functional Collaboration:
    • Collaborate with marketing teams for outreach and promotions related to events and programs.
    • Support the CEO and leadership team with strategic initiatives and policy advocacy efforts.

Qualifications and Skills:

  1. Bachelor’s or Master’s in Business, Economics, Finance, or related fields.
  2. 5-8 years of experience in program management, member engagement, or strategic alliances, preferably in fintech or financial services.
  3. Strong project management and multitasking skills with a proven track record of executing events and initiatives.
  4. Exceptional communication and relationship-building abilities.
  5. Familiarity with fintech trends, regulatory frameworks, and ecosystem challenges in financial inclusion and fintech.
  6. Proactive, detail-oriented, and a team player with leadership capabilities.

If you are passionate about fintech and thrive in a dynamic, mission-driven environment, we would love to hear from you!

Organization: A premier national-level industry association representing fintech companies, including lending firms and platforms. These organizations leverage digital technologies and data to expand ...View more

Organization: A premier national-level industry association representing fintech companies, including lending firms and platforms. These organizations leverage digital technologies and data to expand access to credit.

Role Overview:

The Associate Director Operations (AD) is a senior role responsible for overseeing daily operations, driving strategic initiatives, managing members and stakeholder relationships, and ensuring the association's alignment with its mission to foster a robust and innovative digital lending ecosystem. The AD will assist the CEO in driving impactful programs and enhancing the organization's influence in the fintech industry.

Key Responsibilities:

  1. Strategic Leadership:
    • Develop and execute strategies to strengthen the organization’s impact in the fintech ecosystem.
    • Support the CEO to create a roadmap for growth, advocacy, Self Regulation and other functions.
  2. Operational Excellence:
    • Streamline internal processes to ensure efficient execution of initiatives and events.
    • Oversee the organization’s daily operations, managing cross-functional teams and resources.
  3. Member Engagement:
    • Act as a key point of contact for the organization members, ensuring their needs are addressed and concerns are resolved.
    • Onboard new members, particularly startups, regtech firms, and other fintech entities.
  4. Knowledge Co-creation and Industry Collaboration:
    • Develop position papers, research reports, and policy recommendations.
    • Foster relationships with industry partners and other associations to build strategic alliances.
    • Engage with external stakeholders to represent the voice of the fintech sector.
  5. Event Management:
    • Lead planning and execution of the organization’s flagship events such as the India Fintech Conclave, Unconclave, India Fintech Awards etc.
    • Coordinate CXO roundtables, stakeholder meetings, and other forums to promote dialogue and innovation.
  6. Governance & Reporting:
    • Ensure compliance with regulatory frameworks and the organization’s governance policies.
    • Maintain transparent reporting systems for financials, member updates, and key initiatives.

Qualifications & Skills:

  1. 12-15 years of experience in leadership roles within fintech, financial services, industry associations, or consulting.
  2. In-depth knowledge of India's fintech ecosystem, digital lending operations, and regulatory frameworks.
  3. Proven experience in policy advocacy, stakeholder engagement, and strategic planning.
  4. Strong communication, team management, and problem-solving abilities.
  5. Experience organizing high-profile events and managing large-scale programs.
  6. MBA, LLB, or equivalent qualification in Business, Finance, or Public Policy preferred.

Personal Attributes:

  1. Visionary mindset with the ability to translate ideas into actionable outcomes.
  2. Passion for innovation, inclusion, and fostering responsible financial ecosystems.
  3. Collaborative and adaptive, with a strong ability to build consensus among diverse stakeholders.

Organization: A national-level premier industry association of fintech firms. Role Overview: The Associate Director Operations (AD) is a senior role responsible for overseeing daily operations, driv...View more

Organization: An agrifinance company.

Summary:

The Senior Business Analyst cum Client Account Manager plays a pivotal role in bridging the gap between business needs and technology solutions while fostering strong relationships with key clients. This individual will be responsible for eliciting, analyzing, and documenting business requirements, translating them into functional specifications, and ensuring successful project delivery. They will also manage client relationships, identify new business opportunities, and ensure client satisfaction.

Department: Business Analysis/ Client Services

Reports to: Head VC Business/ CTO

Key Responsibilities:

  1. Business Analysis:
    • Elicit and gather business requirements from stakeholders through interviews, workshops, and other techniques.
    • Analyze and document requirements using various modelling techniques such as use cases, process flows, and data models.
    • Translate business requirements into functional and technical specifications for development teams.
    • Collaborate with project teams throughout the project lifecycle to ensure alignment with requirements.
    • Conduct user acceptance testing and validate solutions against requirements.
    • Support change management activities and ensure a smooth transition to production.
  2. Client Account Management:
    • Develop and maintain strong relationships with key client stakeholders.
    • Understand client's business objectives and challenges.
    • Identify new business opportunities and propose solutions to meet client's needs.
    • Manage client expectations and ensure timely and effective communication.
    • Resolve client issues and escalations in a timely and professional manner.
    • Track and report on client satisfaction metrics.

Qualifications and Skills:

  1. Bachelor's degree in business, information technology, or a related field.
  2. 10+ years of experience in business analysis and client account management.
  3. Strong analytical and problem-solving skills.
  4. Excellent communication and interpersonal skills.
  5. Ability to work independently and as part of a team.
  6. Experience with project management methodologies.
  7. Exposure to Government Projects will be an advantage.

Additional Information:

  1. This position may require occasional travel.
  2. The successful candidate will be a self-starter with a strong work ethic and a passion for delivering exceptional results.

Organization: An agrifinance company. Summary: The Senior Business Analyst cum Client Account Manager plays a pivotal role in bridging the gap between business needs and technology solutions while fo...View more

Organization: An upcoming regulated Digital Asset Exchange.

Job Roles & Responsibilities:

  1. Develop and implement HR strategies, policies, and procedures.
  2. Manage recruitment, onboarding, and talent development
  3. Foster a positive company culture and employee experience
  4. Handle employee relations, conflicts, and benefits administration
  5. Ensure compliance with labor laws and regulations
  6. Collaborate with management to drive business growth and development
  7. Conduct market research to ensure competitive salary and benefits
  8. Manage employee performance evaluations and salary reviews
  9. Develop and implement employee recognition and reward programs
  10. Administer employee benefits, such as health insurance, retirement plans, and paid time off
  11. Ensure compliance with tax laws and regulations related to employee compensation and benefits.

Requirements:

  1. 5+ years of experience in HR management
  2. MBA in HR or relevant education
  3. Strong knowledge of labor laws and regulations
  4. Excellent communication, interpersonal, and problem-solving skills
  5. Experience in the crypto/ Digital Asset Exchange is mandatory
  6. Bachelor's degree in HR, Business Administration, or related field
  7. Female candidate preferred

Organization: An upcoming regulated Digital Asset Exchange. Job Roles & Responsibilities: Develop and implement HR strategies, policies, and procedures.

Company: A leading microfinance institution.

Job Summary:

This position will be responsible for the implementation of strategic projects & products and work closely with multiple stakeholders both internal & external and support the product management operations for the function. Would be required to travel on a need basis to rural/ semi-urban locations for projects.

Reporting To: Product Lead

Broad Roles and Responsibilities:

  1. Having experience in launching new products and having followed product management principles is highly desirable
  2. Manage and execute the entire product lifecycle for all launches from user need identification, kickoff, KPI definition, design, development
  3. Develop and maintain a product roadmap for each of the products under his / her scope by constantly understanding customer needs and behaviour through insights from frontline employees and research teams
  4. Understand emerging trends, changes happening in the ecosystem, and competitive analysis to help build a healthy pipeline
  5. Create all product requirements, user stories, opportunity assessments, feature prioritization and business justification for initiatives
  6. Capable of inspiring action with cross-functional team management with technology, business, operations, risk and other cross-functional partners both internal and external to design, build, and deploy product features without formal authority
  7. Analyze, manage, iterate, and track the continued success of all production features
  8. Ensuring implementation of project milestones/goals while adhering to approved budget and timelines
  9. Ensure regular reporting and feedback processes among stakeholders
  10. Engage with cross-functional teams and drive them to ensure seamless implementation
  11. Exposure to the implementation of transformational projects and/ or financial products in MFIs/NBFCs/Banks would be an added advantage

Mandatory Skills: Product Management, Product Roadmap, Stakeholder Management, Competitive study, Usability testing, MS Office, and Communication skills.

Personal Attributes:

  • Good & clear communication skills in English
  • Strong analytical skills and an in-depth understanding of trends happening in the financial ecosystem
  • Adaptable to changing work environment, processes & technologies

Preferred Skills: User Experience, Analytics and the ability to communicate fluently in any of the vernaculars – Kannada/ Tamil/ Marathi/ Hindi will be an added advantage.

Background:

  • Post graduate from reputed university, preferably MBA
  • Min 2-3 years of relevant experience

Company: A leading microfinance institution. Job Summary: This position will be responsible for the implementation of strategic projects & products and work closely with multiple stakeholders both i...View more

Company: A leading microfinance institution.

Job Summary:

The Product Manager for Retail Products, focusing on Business Loans, is responsible for overseeing the entire product life cycle, from strategic planning to tactical execution. The Manager will develop, expand, and enhance the product process, ensuring alignment with the company’s goals and market demands. They will support branches in smooth business operations, drive product expansion across various locations, and coordinate closely with IT, Operations, and other departments to resolve issues and implement improvements. This role requires ensuring capacity building across all key functions, including business operations, credit assessment, system processes, and documentation.

Reporting To: Product Head

Broad Roles and Responsibilities:

Product Development & Strategy:

  1. Manage the entire product life cycle, from strategic planning to tactical activities.
  2. Develop and implement a go-to-market plan for the product, ensuring continuous evolution and relevance in the market.
  3. Conduct market research, analyze industry trends, and track regulatory changes to guide product development and policy updates.
  4. Identify new opportunities and products through extensive research and surveys.

System Development & Process Improvement:

  1. Collaborate with the IT department and other stakeholders to develop, upgrade, and roll out product features and system developments for comprehensive loan operations.
  2. Manage technical partners to track and monitor the delivery of product-level requirements.
  3. Identify weak areas or compliance issues in branches/processes and take corrective measures by engaging relevant stakeholders.

Business Expansion & Support:

  1. Monitor and manage the product expansion plan, ensuring timely product launches in various branches by coordinating with respective departments.
  2. Provide ongoing support and guidance to branches, including regular visits, to ensure smooth business operations.

Capacity Building & Training:

  1. Drive capacity building across key functions such as branch business operations, credit assessment, system processes, documentation, and product through continuous training and engagement.
  2. Conduct regular training sessions to strengthen the product knowledge of field employees and support them in effectively selling the product.

Data Analytics & Reporting:

  1. Track and analyze industry data points such as business trends, process improvements market trends, competitor products/processes, and regulatory changes relevant to the product.
  2. Prepare reports and presentations to communicate business status, findings, progress, and recommendations to senior management.

Cross-functional Coordination:

  1. Work closely with business, operations, compliance, risk, and other departments to ensure the product’s alignment with company goals.
  2. Assist and support the Product Head in product rollout and other strategic initiatives.

Requirements:

  1. 3 years of experience in Product & Process Engineering within Retail Products.
  2. Strong understanding of retail product processes, policies, and regulatory norms
  3. Proven experience in managing projects and leading teams.
  4. Tech-savvy, with proficiency in MS Office.
  5. Excellent communication and presentation skills.
  6. Strong market research and analytical abilities.
  7. Ability to work effectively with diverse, multi-disciplinary teams
  8. High level of personal energy and enthusiasm.
  9. Graduate from any recognised institution.

Company: A leading microfinance institution. Job Summary: The Product Manager for Retail Products, focusing on Business Loans, is responsible for overseeing the entire product life cycle, from str...View more

About the company: A FinTech in the equipment leasing segment.

Job Summary:

Strategic partners are core to the company's ecosystem. Thus, building new relationships and growing existing ones will be the key objective of this position. Additionally, the candidate is expected to create the company's brand image among its partners and grow the business undertaken with them.

Duties and Responsibilities:

  1. Add new strategic partners, namely original equipment manufacturers, Chartered Accountants, DSAs, various dealers, and any other strategic ecosystem partner who can fuel the company's business.
  2. Build ground-up strategic partnerships in newer geographical areas or industry segments identified by the company as a future roadmap.
  3. Maintain existing and newly developed relationships.
  4. Establish a strategy, help partners implement it, and work toward a sales target.
  5. Increase the company's market share in the overall business of the strategic partner.
  6. Onboard new channel partners through participation at conferences/ trade shows/ other means.
  7. Work with internal stakeholders (Support, Customer Service, Marketing, Legal, Direct Sales, etc.) to ensure the smooth functioning of the partner relationship.
  8. Ensure partners are following agreed-upon guidelines/ MOUs.
  9. Give demos, virtual presentations, and in-person presentations to potential partners.
  10. Work with the marketing team to create demand using tools like marketing collateral, campaigns, webinars, events etc.
  11. Regular communication with the partners and addressing their grievances/ escalations if any.  
  12. Travel to customer and partner sites [on a weekly, monthly, quarterly basis/ as needed].
  13. Negotiate pricing and terms with these strategic partners.

Requirements and Qualifications:

  1. Post Graduate (preferably in engineering) + MBA
  2. 6 to 8 years of experience in the domain of strategic partnerships
  3. Excellent written and verbal communication skills
  4. High level of integrity and ethics
  5. Highly presentable personality
  6. Proven record of achieving and growing sales through partnerships
  7. Readiness to travel across all the locations where the company is operating or intends to kick start its operations.
  8. Ability to work autonomously in a [fast-paced, technical, complex buying] environment
  9. Good understanding of technology-oriented workflow platforms/ collaboration platforms.

About the company: A FinTech in the equipment leasing segment. Job Summary: Strategic partners are core to the company’s ecosystem. […]

Company: An incubator for startups.

Job description:

As an Associate - Fund Management & Accounting you will work closely with the finance team on the following responsibilities :

  1. Accounting, Compliance & Investor Relations:
    • Maintenance of accurate books of accounts of the Fund and Fund Manager
    • Taking care of the entire accounts payable function and invoice processing 
    • Accounting, verification and checking of employee reimbursements on regular intervals   
    • Assist in the preparation of the quarterly financial statements, cash-flow statements and NAV
    • Assist with making foreign remittances and prepare Form 15CA/15CB
    • Assist in preparing the necessary documentation for foreign inwards and coordinate with the bank 
    • Other statutory compliance & taxation (including TDS & GST) as per applicable laws in India
    • Assist in preparing/filing statutory filings/forms like Form 64D, FLA Return, FATCA, CRS portal, INVI-RBI, SEBI Return, Benchmarking data to Credit Rating Agencies, Form 26Q/27Q, K1 filings for US Investors etc.    
    • Prepare and update IRR workings on a regular basis 
    • Provide various documents, reports and information as and when required to investors/partners    
    • Coordinate with bankers, partners and investors for opening of demat accounts for foreign investors.
  2. Drawdown:
    • Calculation of expenses for Management fees for the fund 
    • Calculation of each contributor’s share in the total drawdown
    • Preparation and finalization of drawdown notices and sending them to the contributors/LPs 
    • Assist for post drawdown compliances for sending receipts, issuance of unit statements etc. 
    • Prepare and update reports on funds called vs disbursed on a regular basis.   
  3. Audit and valuation:
    • Assist team in providing necessary data for statutory and PPM audits and valuations
    • Scheduling audit and concluding it with minimal queries 
    • Finalization of audited financial statement for Fund and its affiliates.

Key Skills/ Abilities:

  1. Proficiency in Excel and Meticulous in Accounting 
  2. Excellent in written and verbal communication and presenting data.

Qualification/ Experience Required:

  1. M.Com./ CA Inter/ CA having 3-5 years of relevant experience 
  2. Strong knowledge of the Income Tax Act, Companies Act, GST, SEBI (AIF) Rules etc.

Company: An incubator for startups. Job description: As an Associate - Fund Management & Accounting you will work closely with the finance team.

Company: An incubator for startups. Their mission is to collaboratively develop ventures with entrepreneurs by leveraging extensive expertise, resources, and networks to enhance their likelihood of success and mitigate potential risks. 

Key Responsibilities:

  1. Build and manage knowledge output, lead thesis-building activity and publish thought-leadership content.
  2. Support entrepreneurs in the ideation process by conducting a thorough market research, build sector/ technology landscape and identify whitespaces across different market segments.
  3. Create and manage a database of relevant stakeholders for the sectors of interest to support problem validation, client feedback and go-to-market identification.
  4. Scout and analyse the profile of entrepreneurs ideal for Studio.
  5. Work actively to help prepare documentation for reporting Studio-related activities.
  6. Work with the team for all studio-related execution including but not limited to any operation and administrative tasks.

Key Skills/ Abilities:

  1. Strong analytical skills, business acumen and research orientation.
  2. Good at building and managing industry/stakeholder connections via strong Communication and persuasion skills.
  3. Self-motivated and ability to define, structure and prioritize work for self.
  4. A knack for creating standard operating processes (SOPs) and documenting the knowledge base along with know-how of using tools such as notion, air table etc over and above MSOffice & G-Suite.

Qualification/ Experience Required

  1. Graduate/ Post Graduate degree
  2. 3-5 years experience, ideally, have prior experience working in a start-up or an investment role.
  3. Have exposure of diverse industries.

Company: An incubator for startups. Their mission is to collaboratively develop ventures with entrepreneurs by leveraging extensive expertise, resources, and networks to enhance their likelihood of su...View more

Hyderabad
Posted 2 months ago

Company: A leading microfinance company in India.

Position Summary:

The Head of the Solution Delivery Group (SDG) will spearhead end-to-end solution delivery across technology, digital, and business teams. The SDG will work closely with the leadership team to enhance operational processes, improve technology capabilities, and ensure timely, high-quality project delivery. This strategic role involves managing the development and deployment of innovative digital solutions, ensuring alignment with the BFIL’s mission, and maximizing efficiency and customer satisfaction.

Reports to: EVC

Job Role & Responsibilities:

  1. Strategic Solution Delivery:
    • Spearhead the end-to-end delivery of solutions across technology, digital, and business teams, ensuring projects are aligned with BFIL’s mission and long-term goals.
    • Develop and execute the SDG roadmap, in line with the BFIL’s strategic objectives and digital transformation goals.
    • Lead solution design and deployment efforts to create digital solutions that enhance customer experience, operational processes, and business capabilities.
    • Constantly review the effectiveness of solutions at the field level, assess traction and initiate changes based on the same.
  2. Delivery Management:
    • Oversee all solution delivery functions, including project management, product implementation, and systems integration, ensuring alignment with business goals.
  3. Cross-Functional Collaboration:
    • Act as the bridge between business and technology teams, translating business requirements into actionable technology deliverables.
    • Partner closely with technology and business units to ensure alignment on objectives, timelines, and resource allocation.
  4. Vendor and Partner Management:
    • Evaluate and manage external vendors and technology partners to optimize cost-effectiveness and delivery efficiency.
  5. Innovation and Continuous Improvement:
    • Foster a culture of continuous improvement and innovation within the Solution Delivery Group by promoting Agile methodologies, iterative development, and rapid prototyping.
    • Identify and implement emerging technologies and best practices to enhance BFIL’s technology capabilities and improve operational efficiencies.
    • Stay informed on industry trends and competitor developments to ensure BFIL remains at the forefront of digital innovation in lending services.
  6. Project Management and Quality Assurance:
    • Oversee project planning, development, and execution, ensuring that all digital solutions are delivered on time, within budget, and to the highest quality standards.
    • Implement quality assurance frameworks and rigorous testing protocols to ensure digital solutions meet all functional, technical, and regulatory requirements.
  7. Risk and Compliance Management:
    • Identify potential project risks, and proactively implement mitigation strategies to ensure successful project delivery.
    • Ensure all digital and technology solutions comply with relevant regulatory standards and internal policies, particularly in areas such as data security, customer privacy, and financial compliance.
  8. Customer Focus:
    • Champion a member/customer-centric approach by delivering seamless and user-friendly solutions to enhance customer experience and satisfaction.
  9. Team Leadership and Development:
    • Build, lead, and mentor a high-performing Solution Delivery team, fostering a culture of excellence, innovation, and accountability.
    • Lead, mentor, and inspire a high-performing team of delivery managers, project leads, and solution architects to achieve operational excellence.

Qualifications and Skills:

  1. An MBA or relevant post-graduate qualification is preferred.
  2. Minimum 15 years of experience in Solutions Design & Delivery, Quality Management and Process Design & Improvement, Value Engineering, Business Process Re-engineering, and Transformation with Bank/ NBFC/ MFI.

Skills & Experience:

  1. Technical Expertise: Strong understanding of financial products, digital banking, core banking solutions, and integration with third-party systems. Familiarity with cloud computing, data analytics, and emerging tech trends is a plus.
  2. Project Management: Proven track record of delivering complex projects on time and within budget. PMP or PRINCE2 certification is an advantage.
  3. Leadership Skills: Strong leadership and people management abilities with experience in building and leading high-performance teams.
  4. Interpersonal Skills: Excellent communication and collaboration skills, with the ability to influence stakeholders across various levels of the organization.
  5. Analytical Mindset: Demonstrated ability to analyse complex problems, identify root causes, and implement effective solutions.
  6. Adaptability: Strong problem-solving skills and ability to adapt to a dynamic and fast-paced work environment.

Company: A leading microfinance company in India. Position Summary: The Head of the Solution Delivery Group (SDG) will spearhead end-to-end solution delivery across technology, digital, and business...View more