Hyderabad
Posted 2 weeks ago
About the Organization:
An Agri Fin-Tech startup working towards building a digital platform that enables all stakeholders in the Agri-value chain, especially smallholder farmers, access to financial services & agricultural markets.
Position Summary:
We are looking for an experienced and dynamic Collection Head to lead the collections team. This individual will play a key role in overseeing and managing the collections strategy and processes for our unsecured loan portfolio. The ideal candidate should have extensive experience in managing collections, particularly in the OD Collections space, and possess the expertise to handle complex recovery strategies for unsecured loans.
Roles & Responsibilities:
- Lead the Collections Team: Oversee a team of collections professionals, ensuring they meet individual and team targets for recovery in the unsecured loan portfolio.
- OD Collections Management: Ensure effective management of OD collections, focusing on high-priority accounts and developing strategies to maximize recovery and minimize losses.
- Unsecured Loan Portfolio: Develop, implement, and monitor strategies for managing collections on unsecured loans, including liaising with customers, legal teams, and external partners.
- Geographical Coverage: Have hands-on experience and understanding of collections in key regions, particularly Maharashtra (MH), Madhya Pradesh (MP), and Odisha (OD), ensuring compliance and tailored approaches to each region’s requirements.
- Compliance & Risk Management: Ensure adherence to legal and regulatory requirements related to collections and risk mitigation, managing risks to reduce defaults and charge-offs.
- Process Improvement: Continuously improve collection processes, tools, and techniques to enhance efficiency and effectiveness in collections.
- Team Development: Train, mentor, and motivate the collections team to achieve high performance, maintaining high levels of customer service throughout the collections process.
Skills Required:
- Excellent Communication skills.
- Willingness to travel to different operating regions.
Experience Required
- 8 – 10 Years of Overdraft and Unsecured Loan collections.