Learning & Development role | Location: Bangalore

Company: Leading microfinance institution in India.

Job Summary: Strategize Learning & Development requirements based on Business needs for the organization.

Reporting To: GM – Learning & Development

Department: Human Resource – Learning & Development

Broad Roles and Responsibilities:

1. Lead and manage the organisation’s learning needs which has the following key pillars:
   • Leadership Development
   • Functional capability building
   • Digitization & Technology
   • Innovation
2. Partner with the Team Leads and HODs to enhance the technical, professional & leadership skills of the respective team
3. Collaborate with team to design and develop program content as required
4. Developing Training Strategy: Produce the organization’s training strategy and plan to meet training and development needs
5. Partner with businesses to identify and build functional capability learning needs
6. Execute a strong e-learning platform/ ecosystem to meet the above requirements
7. Establish a robust process for design, effectiveness evaluation etc for enhanced learning experience
8. Onboard and establish a strong network of best-in-class/ premium Knowledge Partners/ Academic Institutes in the industry as support for design and delivery of learning programs
9. Establish digital platforms for content delivery and learning process management
10. Analyze root cause and create Organization Development interventions, partnering with business
11. Conceptualize and create induction/ onboarding programs, campus to corporate interventions for fresh talent
12. Facilitate training programs and learning intervention, wherever needed
13. Lead, develop, groom, mentor young team

MIS Reports:

1. Monitor and report on activities, costs, performance, etc, as required.
2. Review program feedback and determine opportunities for improvements.
3. Create learning reports & publish reports at the end of program delivery.
4. Capturing training person-days

Experience: 6 to 8 years of work experience

Mandatory Skills: Possess excellent interpersonal, communication and organizational skills with proven abilities in team management and customer relationship management.