Manager (Member Relations) | Location: Gurgaon

Organization:

A premier fintech industry association established to organise and channelise the growth of digital fintech activity in India.

Location: Initially remote, but will be in-office Gurgaon in 3 months.

Position Overview:

This role is ideal for highly motivated professionals passionate about making a significant impact in fintech space. An ideal candidate must be willing to multitask and embrace ambiguity. As a Manager (Member Relations), the candidate will initiate and manage collaborations with key ecosystem entities, including funding agencies, consulting companies, research institutions, think tanks, technology companies etc. S/He will be responsible for constant engagement and follow-up with member institutions for ensuring timely payment of membership dues and coordinating DLAI’s flagship events. S/he will coordinate sponsor and donor relationships.

Key Responsibilities:

1. Execute DLAI’s membership strategy, focusing on engagement, retention, and growth.
2. Ensure through constant member engagement that all membership-related dues are paid on time.
3. Build and maintain strong relationships with current and potential members, ensuring their active involvement and satisfaction.
4. Initiate and manage collaborations with a broad range of ecosystem entities, including funding agencies, consulting companies, research institutions, think tanks, technology companies etc.
5. Act as a liaison between DLAI and these entities to foster partnerships, joint initiatives, and co-created events.
6. Develop strategies to leverage these collaborations for mutual benefits, enhancing the value proposition of DLAI membership.
7. Organize and manage DLAI events, such as workshops, conferences, and networking sessions, promoting industry interaction and collaboration.
8. Stay abreast of industry trends, regulatory changes, and innovations in the digital lending space to identify opportunities for strategic alliances.
9. Represent DLAI in various capacities, both internally and externally, to promote and advocate for the association’s initiatives and objectives.
10. Coordinate with the policy team to ensure that insights from membership and ecosystem collaborations inform DLAI’s policy advocacy.

Qualifications:

1. Master’s degree in business administration, Marketing, Finance, or a related field with a professional work experience of preferably 5 years.
2. Demonstrated experience in Account Management, B2B partnership development, relationship management with senior management and generating revenue.
3. Good understanding of the financial inclusion and FinTech landscape and its key players.
4. Strong leadership, communication, and organisational skills.
5. Proficient in managing multiple projects and priorities in a dynamic environment.
6. Ability to foster strong professional relationships and build networks across diverse entities.
7. Proficiency in Microsoft Office Suite applications.