Company: A leading microfinance institution.

Reporting To: Team Lead

Job Summary:

This position is responsible for end-to-end HR activities, from hiring to exit, including managing the entire life cycle of an employee in the system. It will work closely with HR and business teams to ensure the smooth functioning of HR activities.

Broad Roles and Responsibilities:

1. Understand current gaps and proactively plan to fulfil required manpower through appropriate channels and in a cost-effective manner
2. Ensure logistical support viz. Flyers, banners, standees, PPTs, and venue requirements are timely available
3. Develop alternate channels of recruitment
4. Connect with shortlisted candidates and ensure conversion for training and reduce dropouts during and after training
5. Plan, manage and participate in all lateral recruitment drives
6. Manage the IJP process for the given geography from assessments to final posting
7. Induction and onboarding of candidates
8. Support in BVC follow-up and timely closure of confirmations
9. Processing employee transfers with coordination of RM/ZM
10. Tracking and Processing shop and establishment registration/Renewal/Amendments for the assigned locations
11. Handling Labour inspections
12. Closing notices from various departments
13. Supporting employees in availing ESIC and EPF benefits
14. Processing new joiner ESIC registrations
15. Ensuring 100% branch compliance
16. Monitoring staff attendance and providing necessary inputs to the Payroll team for wage calculations
17. Reduce attrition by conducting exit interviews, resolving grievances, Counselling/supporting, motivating
18. Employee Engagement & relations - Exit interview analysis, Staff feedback analysis, audit rating analysis, events befitting for the Field at low cost
19. Sharing necessary inputs to the F&F team to process settlement
20. Monitor implementation of HR policies across all functions
21. Implementation of end-to-end HRIS by conducting training, making follow-ups with internal stakeholders
22. Need to visit all assigned branches once in six months

Requirements:

1. Graduate/ Postgraduate preferably in HR (MBA/MSW preferred) with 2 to 5 years experience
2. Gender: Male
3. Domain: preferable MFI (Candidates from other domains willing to work for this domain can be preferred)
4. Good communication in regional language & English (written & verbal), networking, people skills, conflict management, Labour Laws, and proficiency in MS Office
5. Must be willing to travel extensively

Company: A leading microfinance institution.

Reporting To: General Manager- Administration Department

Job Summary: This position is responsible for managing end-to-end Admin activities across Andhra Pradesh & Telangana branches.

Broad Roles and Responsibilities:

1. Stock confirmation on time (Request & Received) through the Admin portal
2. Ensure Rent agreements & trade licenses are active (New, Renewal & Relocation)
3. Prepare rental statement and send it to HO on or before 25th of every month, rent confirmation from premises owner and solving NEFT or RTGS queries
4. Timely payment of bills by follow-ups with the concerned supervisor
5. Address branch issues w.r.t new assets, sale of assets as per requirement
6. Timely approval of expenses
7. Recordkeeping (Asset purchase invoice, asset transfer record, asset sale record)
8. Coordinate and train branches on admin portal
9. Ensure all branch assets are in working conditions
10. Ensure no wastage of stationery at branches
11. Negotiate with vendors and ensure payments are made according to the market values
12. Sale of all ideal and damaged assets with local vendor
13. To be compliant with company policies and regulations in all aspects
14. Monitoring the branches in receiving the stock from courier on time
15. Track all couriers sent to branches and ensure the dispatch is received in the branch
16. Refund of old premises security deposits
17. Asset marking & tracking of assets
18. Timely support to branches w.r.t Branch Infrastructure, Stationery Stock, Rental Agreements & Statutory Requirements
19. Ensure branch grievances are resolved within a defined timeline
20. Maintain good relationship with internal stakeholders including branches, vendors and HO team
21. Ensure regular meetings with stakeholders
22. Ensure proper arrangements for monthly meetings for various stakeholders (staying, food, hall, etc.)
23. Maintaining Inward and outward register for couriers services
24. Maintenance of RO and DO office premises
25. Coordinate with Administration Team and RO/DO team
26. Timely completion of work and reporting to work

Requirements:

1. Any graduates with good communication
2. Minimum experience of 2 years
3. Gender: Male
4. Knowledge of the local language is a must
5. Willing to travel across branches

Company: A leading microfinance institution.

No. of openings: 2, Junior with 3 years experience and Senior with 6-8 years experience

Reporting to: AVP - IT

Position Summary:

The current opening is for a resource responsible for managing and enhancing the Retail Finance (RF) Business solutions with in-depth exposure to the systems present within the company. The principal aim is to capture exact business requirements and coordinate with internal and external developers to deliver IT solutions. The role involves bringing constant improvements to the product, improving user experience, and enhancing the operational efficiency of associated business processes.

The position requires maintaining the integrity and quality of project deliverables, ensuring they stay within agreed timelines and scope while meeting the expectations and requirements of the project. The position involves close collaboration with the internal IT team and respective business stakeholders.

Key Accountabilities:

1. Fair understanding of Retail Finance Business Solutions (Individual Loan, Mortgage Loans, Housing Loans, Two-Wheeler Loans) and experience in digital lending processes would be an added advantage.
2. Understand the requirements from Business and Product teams, convert them into a FSD document, and take it up with vendors for feasibility and impact analysis, working in coordination for delivery and deployment for business use.
3. Assess the requirements through discussions with Business Teams and Developers.
4. Prioritize projects to ensure that business expectations are met within prescribed timelines.
5. Understand integration touchpoints of the Business Solution with other systems/ services.
6. End-to-end solution management, including seamless integration of other systems with third party applications and services.
7. Deliberate various available alternative solutions for the requirements and choose the best, which is cost-effective and best suited for meeting business requirements.
8. Documentation of key deliverables from the Quality and Testing aspect, including creation of comprehensive testing, Roll out/ Go Live plans, product release notes, and product version management.
9. Defining Standard Operating Procedures for IT processes and taking necessary approval to formalize and roll out for the Organization and various RF Branches.
10. Notify the respective Business users regarding the rollout of new processes and changes to processes as and when there is an enhancement.
11. Follow up with operational teams for on-the-ground implementation of the strategies.

Formal Education & Certification:

1. Graduation from a reputed university, preferably BE/ B.Tech + MCA.

Knowledge & Experience:

1. Minimum 10+ years of experience in Project Implementation for NBFC/ BFSI Sector Product Rollout.
2. Capability to analyse multiple interfaces impacting the application and coordinate with the respective stakeholders for prioritization and accelerate the implementation.
3. Proven ability to bridge technology and business goals to provide productive solutions to the required stakeholders.
4. Experienced in interfacing with key business units, including Product, Operations, and Vendor Management.
5. Knowledge of Agile Project Management practices and good knowledge of SDLC.
6. Technical understanding of web services (SOAP and REST protocols) and API-based integrations (XML as well as JSON-based), including how these applications integrate with backend systems and 3rd party applications.
7. Techno-functional knowledge of Retail Finance Business Applications.
8. Experience in mobile based lending processes would be an added advantage.
9. Experience in Product/ Vendor Evaluation for Business solutions.

Personal Attributes:

1. Excellent analytical and problem-solving abilities.
2. Quick learner who can rapidly adapt to emerging technologies.
3. Excellent communicator with an emphasis on building strong relationships with IT and, Business, Products and Operations personnel.
4. Able to multi-task and work effectively in a fast-paced dynamic environment.
5. Ability to handle and stay calm under pressure.

Work Conditions:

1. High availability on call, mail, and all other official forms of communication.
2. Extended working hours if required for support.

Company: A technology company developing climate-smart deep-tech solutions and core technology stacks to deliver a sustainable future.

Responsibilities:

1. Build and maintain strong relationship with existing clients, understanding their needs, and ensuring their satisfaction with our product/ services. 
2. Identify and target potential new clients, cultivate leads and convert them. Conduct market research to identify selling possibilities and evaluate customer needs.
3. Maintain and develop good relationship with customers through personal contact or meetings.
4. Prepare and deliver appropriate presentations on products and services. 
5. Create frequent reviews & reports with sales and financial data.
6. Display efficiency in gathering market and customer information to enable negotiations. regarding variations in prices, delivery & customer specifications.
7. Record sales & order information and report the same to the internal team. 
8. Keep a track of buying trends and provide accurate feedback to the team. 
9. Experience to handle team.

Skills/ Experience:

1. 6 to 8 years proven work experience in Sales.
2. We would prefer Candidate with product sales knowledge of Solar Pump, Solar Modules, Agriculture Submersible/Surface pumps etc. with having knowledge of Solar Energy.
3. Good verbal and written communication & presentation skills with strong business related knowledge.
4. Thorough understanding of marketing & negotiating techniques.
5. Self-motivated with a result driven approach.
6. Good knowledge and experience working on MS Office.
7. Ready to travel in the states Maharashtra, Gujarat & Madhya Pradesh. 

Qualification:

1. Bachelor’s degree in Engineering (any discipline).
2. MBA in Sales & Marketing would be preferred. 

Company: A technology company developing climate-smart deep-tech solutions and core technology stacks to deliver a sustainable future.

Job Summary:

Assistant Manager Service will hold a critical role in our client's organization, taking responsibility for the comprehensive oversight of maintenance, repair, and installation processes for solar pumping systems provided to our valued clients. This multifaceted role encompasses the management of a skilled team of service technicians, efficient scheduling and supervision of service calls, and a steadfast commitment to ensuring that all service work is completed in a timely and efficient manner.

Key Responsibilities:

1. Technical Leadership: Provide technical guidance to the service team, continuously enhancing their knowledge of solar pumping systems and related technologies.
2. Team Management: Lead and supervise a team of service technicians, setting daily travel plans and ensuring their optimal performance.
3. Service Excellence: Schedule and oversee service calls, ensuring all service work meets the highest standards and striving for maximum customer satisfaction.
4. Government Liaison: Collaborate with officials of the State Nodal Agency to understand and address their concerns, contributing to the advancement of renewable energy policies.
5. Record Keeping: Maintain accurate records of service work, including parts and labor costs, while also overseeing warehouse stock within your territory and managing records in SAP.
6. Client Engagement: Proactively communicate with clients and management to ensure service needs are met and promptly address any issues or concerns, fostering long-term relationships.
7. Continuous Improvement: Identify and report common customer complaints to top management, enabling proactive problem-solving and process enhancement.
8. Safety Compliance: Ensure that all safety procedures are rigorously followed by service technicians, prioritising a secure working environment.
9. Vendor Relationships: Develop and maintain relationships with key vendors to ensure efficient procurement and support.
10. Training Initiatives: Provide customer training for the product, empowering clients to utilise the systems effectively.
11. Contractor Network: Establish and manage a network of service contractors for solar pumps, contributing to service network expansion.

Requirements:

1. Organizational Skills: Strong organizational and multitasking abilities.
2. Extensive Expertise: A background in renewable energy with substantial experience in operations, service network expansion, and customer satisfaction.
3. Educational Qualifications: Bachelor's degree in a related field (Engineering, Renewable Energy, etc.).
4. Technical Proficiency: Strong knowledge of solar pumping systems and related technologies.
5. Communication Skills: Exceptional communication and interpersonal skills.
6. SAP Proficiency: Proficiency in SAP or other inventory management software.
7. Problem-Solving Skills: Strong problem-solving abilities and a dedicated commitment to customer satisfaction.
8. Adaptability: Ability to work effectively in a dynamic and fast-paced environment.

Company: A technology company developing climate-smart deep-tech solutions and core technology stacks to deliver a sustainable future.

Responsibilities:

1. Building Sales Team
   • Building a team of sales managers who understand regional geography very well.
   • Ensure SOPs are followed and deviations are audited for compliance.
   • Keeping track of reporting metrices to identify inefficiencies and solve for them in the field.
2. Building sales pipeline - Building revenue
   • Build awareness about the company through various activities.
   • Build distribution network through Dealers/ channel partners.
   • Coordinate with CC team to validate qualified leads.
   • Close sales and handle paperwork.
3. Building company's brand name
   • Identifying ways and means to improve credibility in selected market.
   • Identify and operationalize right attire, body language and work ethics.
4. Continuous customer feedback to generate revenue multiplication
   • Collect customer feedback and pass on the feedback to respective teams.
   • Work with various teams to help resolve customer escalations within a specified time limit.

Requirements: 5-6 years of relevant experience.

About the Company: A leading player in the financial services industry offering asset and liability product solutions.

Department: Member Service

Reports to: State Business Head

Job Summary:

GM operation leads the assigned state and is operationally responsible for managing the branch network and regional network, i.e. Member Services, Risk, Audit. The incumbent will work with the State Business Head to drive Sales Strategy and Plans of the state and will be responsible for Customer Acquisition and Revenue Growth, Process and Regulatory Compliance, People Management and Records Maintenance and MIS Reports preparation.

Responsibilities:

1. Sales Strategy & Plans

• Business planning on quarterly, semi-annual, and annual basis for state (revenue achievement plan + revenue mix)
  • Manpower planning and recruitment in line with the Business plan.
  • Develop short term and long-term sales and penetration plans for assigned state incoordination with Zonal Business head.

• Budgeting and tracking capital and operational expenditure at the state. Financials to be consolidated at state level for revenues and costs.

2. Process and Regulatory Compliance:

• Inputs for corporate level risk rating, Identification of state level risks tracking risk management measures and implementing mitigation mechanisms.
• Implementing and Monitoring of unified code of conduct Sa-dhan, MFIN and RBI guidelines.
• Implementing and monitoring of Client Protection Principles.
• Implementation and tracking of credit bureau reports.

3. People Management:

• Responsible for capacity and capability building of staff in respective states which includes regional and branch process, product training.
• Manage a team of front-line sales personnel to ensure channel partners meet the requirements of the company in terms of policies, procedures, infrastructure, activities etc.

4. Cost Control:

• Cost control
• Deliver profitable at branch and regional level.
• Drive business growth through identification & development of new undiscovered markets/segments.

Required Knowledge, Skills, and Abilities: Team Handling Skills, Data Handling, Communication Skills.

Experience: Minimum 10 years of experience in microfinance operations/ credit/ risk/ audit.

Company: A leading microfinance institution.

Job Summary: VP - Fraud investigation & Reporting is responsible for end-to-end closure of incidents reported as fraud.

Reports to: Chief Internal Audit

Job Role & Responsibilities:

1. Lead investigations on incidents and cases referred for investigation, examining appropriate records and documentation, interviewing all relevant parties internally and externally, conducting field visits with relevant stakeholders.
2. Ensuring closure of investigation for all the cases detected & preparation of investigation reports for presentation to the management within the prescribed TAT.
3. To carry out investigations on suspected fraudulent staff as detected or reported across locations PAN India, providing an independent investigation report for management and represent the organization in any related police and legal proceedings.
4. Ensure corrective action is taken by the relevant teams and subsequent recovery recourse is initiated in coordination with the concerned teams.
5. Travelling as & when required for investigation purpose.
6. Devise Early Warning Mechanism to reduce fraud losses.
7. Increase Fraud Awareness within and outside the company to prevent losses.
8. Recommend new software tools used for fraud detection, prevention and reporting activities.
9. Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
10. Provide Training to the team.
11. Handling queries from statutory auditors and regulator as required.

Desired Profile:

1. Experience: 15-20 years of experience in fraud investigation & reporting.
2. Key Skills: Investigation, Analytical skills, Stakeholder Management, Data Analysis
3. Qualification: Chartered Accountant/ MBA/ Certified Fraud Examiner (CFE)

Must Have:

1. Knowledge of fraud control measures and process in the fraud investigation domain.
2. Good verbal, written communication skills, presentation skills with demonstrated analytical skills.
3. A good team player.
4. Fraud analytics.
5. Risk Management.
6. Should be able to communicate effectively, especially in English & Hindi.
7. Should have strong Excel & Power Point skills.

Company: A leading microfinance institution.

Job Summary:

The person is responsible for carrying out risk analytics to support risk mitigation and proactive decision making from risk perspective and ensure timely preparation and dissemination of risk reports, presentations, and analysis.

This role requires a strong analytical mindset, proficiency in data analysis tools, and the ability to communicate complex information clearly to stakeholders across the organization.

Key Accountability:

1. Risk Identification and Assessment: Utilize statistical and analytical tools to identify and assess risks to the business. This includes analyzing large datasets to uncover hidden patterns, correlations, and trends.
2. Portfolio Analysis: Conduct portfolio-level analysis to assess overall credit exposure and risk distribution. Recommend strategies to optimize the risk-return profile of the loan portfolio.
3. Policy Development: Develop and define credit policy rules based on risk analysis findings, and provide these rules to the implementation team for integration into the Business Rule Engine.
4. Reporting and Communication: Prepare risk reports and presentations for senior management, highlighting key risk exposures, trends, and mitigation strategies. Communicate complex analytical findings and recommendations in a clear and concise manner.
5. Risk Mitigation: Collaborate with different departments to design and implement risk mitigation strategies. Monitor the effectiveness of these strategies and make adjustments as needed.

Requirements:

1. Bachelor’s degree in Engineering, Finance, Statistics, Mathematics, Economics, or related field.
2. Proficiency in statistical and data analysis tools (R/Python and Excel).
3. Proven ability to analyze large datasets.
4. 0 to 6 years of professional experience, preferably in roles related to data analysis or risk management within the financial services industry.
5. Possess a flair for numbers.
6. Strong analytical and problem-solving skills with the ability to analyze large datasets.
7. Good & clear communication skills in English.

Organization: An incubator for startups.

Job Summary:

This will be a mix of research, operations and startup interfacing roles. The candidate must ideally possess excellent business analysis, analytical and communication skills. The Analyst program is a full time role and will be for a duration of 24 months. The program is designed to provide an opportunity to the candidate to build skills in business model design, investments and other startup relevant skills.

Job Description:

1. Work with the team for all program related execution
2. Build sector knowledge and contribute towards creating content including Sector landscaping, use-cases and other thought leadership
3. Work actively to help prepare IM's, one pagers and other stakeholder reports
4. Provide advisory and support services to program portfolio companies
5. Facilitate investments and support start-ups in their fundraising
6. Interact and maintain relationships with portfolio companies, mentors and other stakeholders
7. Create timely portfolio update reports and continuously monitor performance of portfolio companies
8. Deal scouting and analysis for new investment and incubation opportunities

Key Skills/Abilities:

1. Passion to support the startup ecosystem in the country. Ideally, some startup experience
2. Strong analytical skills, problem-solving approach and ‘startup sense’
3. Self-motivated and ability to define, structure and prioritize work for self
4. Strong Communication and persuasion skills with the ability to think quickly
5. Excellent spreadsheet skills, ability to use tools such as notion, tracxn, CB Insights, basic CRMs etc
6. Knowledge & understanding of technology such as robotics, AI, IoT, etc. across sectors will be a plus

Qualification/Experience Required

1. Graduate / Post Graduate degree 
2. 2-3 years’ experience, preferably in a start-up

About the Company: A CAPEX (capital expenditure) enabling platform and FinTech. It provides highly innovative equipment related solutions across all the segments in India. It has set up a platform to provide large number of equipment related services right from purchase of the equipment to financing it to recycling the used machinery at the end of the tenure.

STRATEGIC LEASING AND FINANCING SOLUTIONS (SLFS): One of the services it offers on its platform is called SLFS services. Here, it advises various corporates across various industry segments in their capex funding. The company advises these companies mainly for leasing or for raising loans for the capital expenditure envisaged. The company has built its proprietary platform to process these leads end to end seamlessly.

Responsibilities:

1. Generating high quality leads across all the segments identified for funding capital expenditure.
2. Tap into newer high growth segments where large capital expenditure requirement is visible.
3. Undertake market mapping and scientific lead identification process.
4. Assist in lease/loan structuring and its pricing.
5. Assist in documentation flow and its closure.
6. Work closely with internal teams and funding partners to ensure that the lead is closed.
7. Work with multiple partners to ensure a very efficient TAT per deal.

Key Abilities:

1. Very strong communication and negotiation skills.
2. Strong deal sourcing skills and ability to spot the right customer.
3. Customer centric approach to deal making.
4. Ability to build long term relationship.
5. Readiness to travel extensively across India.
6. Ability to source large value structured deals.
7. The person needs to have a very high level of integrity, honestly and value system. The candidate should be able to take a holistic view of the transaction and how it can benefit multiple stakeholders in the deal.
8. Traveling should not be a limitation.