Regional Manager | Location: Aurangabad

Company: Leading microfinance institution in India.

Job Summary:

This role is responsible to understand the strategic business plan and translate objectives into tactical action plans. Also, responsible for designing, developing and implementing marketing and sales campaigns, employee motivation and branch management.

Reporting To: Zonal Manager – RF

Broad Roles and Responsibilities:

1. Devising & effectuating competitive sales programs/ strategies to improve product awareness and ensure enhanced brand visibility
2. Manage productivity by fixing productivity parameters for AMs/ BMs/ ROs, monitoring the performance towards individual targets & business goals
3. Ensuring the highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction
4. Effectively engage programs with the Group Lending team, motivating them to source RF business. This involves training, joint meetings, sharing regular MIS, managing escalations etc.
5. Interact with Credit, Operations & Risk teams to understand and contribute to overall processes & profitability across locations
6. Drive and Implement Sales strategy to deliver Net Income in compliance with the organization’s goals
7. Proactively work on business expansion module i.e. identifying locations in new geographies, setting up office, recruitment, training etc.
8. Conduct regular and detailed business reviews with the team, to ensure business strategies are executed, Team management & Grooming of the team to achieve their respective targets
9. Liaison with credit, risk, operation & IT departments for seamless execution of finance schemes & implementation of new policies
10. Managing the Delinquency of the business sourced to ensure the health of the portfolio
11. Ensure implementation of promotional plans & contests and suggest new and innovative promotion plans for the area of work
12. Ensure adherence to policies, procedures, processes and other regulatory/ audit requirements while conducting sales

Requirements:

1. Graduate/ Postgraduate with min 8 years of work experience.
2. Exposure to the Microfinance Industry (Individual Lending) is required.
3. Should have product knowledge and skills in Business loans, Vehicle loans and Mortgages.
4. Ability to work in both Open and Captive markets.
5. Proficiency in MS Office (Word, Excel, and PowerPoint) and other computer-based systems is attractive.
6. Ability to create a workplace environment and culture that allows all employees to develop and excel in their jobs.
7. Coaching and mentoring skills to help sales employees overcome weaknesses and shortcomings.
8. Exceptional customer-facing and interpersonal skills to enable difficult situations to be overcome successfully.
9. Demonstrates excellent leadership, time management, organizational and reporting skills.
10. Superior level Communication Skills, Sales and Marketing skills of modern business methods and controls.